Board Thread:General Discussion/@comment-23991504-20150521112314

it is more like a technical issue, if it's not the right section i'm sorry ;

so i have this problem : i was playing dc both on ios and fb without a problem for 2 years now;

last month i bought an android phone and instaled dc there as well, with same account as ios and facebook;

after that, my ios dc stoped working on minipad , game launches and at 2% a message appears :

'your game cannot be recovered, please adress social.point@...... '

i wrote to social point at that email adress but still no answer, so i decided to ask here if i can do something about it ; i don't know if this error is because i logged with same account on adroid or its some other problem ( a friend told me he plays with same account on ios and android so..) or have nothing to do with android , i uninstaled the app on ios and reinstaled but same error, i dont want to reset the ipad to the original setings, never did and im afraid i might loose progress on other games i play on ios , i dont wanna go there just yet , if anyone encountered same problem , i'll apreciate any advice or sugestion , thank you . 