Thread:Moh.fares/@comment-22439-20130805041205/@comment-9946604-20130811210708

This is a known bug. You need to create a support ticket with social point.

How to Create a Support Ticket

 * 1) Below your open Dragon City instance, select your language and click GO.
 * 2) A new tab will open. Scroll all the way to the bottom.
 * 3) Where it says "Did this answer your question?" click NO.
 * 4) Fill in the information-- add a picture if you have one.
 * 5) Check your email for a confirmation that the ticket has been received.