Board Thread:General Discussion/@comment-25507314-20141006151804

This is my request for SP!!if anyone can help me I thank in advance

https://www.facebook.com/KalimsharDC "Hello,

Problem discription:

I have a connection problem since the end of the "gold fever" quest on my mobile phone (after I got the reward).My loading progress bar gets stuck at 10% all the time. I used to have connexion problems before, but I always managed to make it to the game after several attempts to reload the application. I have no issues at all to play on my PC.

Problems circumstances:

For the "gold fever" quest I stored many habitats in the safe and many dragons in the dragonarium to gain space so I can win more gold, when I finaly replaced my habitats and my dragons on my islands, I couldn't load the game anymore.

Attempts to correct the problems:

1) I tried to delete the application, I uninstalled Dragon City and facebook then installed them again. But as the problem occured on my three platforms at the same time, I don't think the problem comes from my different devices.

2) I also tried to store about twenty habitats with their dragons but the problem was still there. I therefore don't think that it is a matter of excessive data quantity to load while launching the game.

3) I tried to restart the game from the beginning on the same device with a different account and it worked very well, I faced no problem.

4) I asked a friend who has almost the same amount of habitats and dragons if he had any connexion problem but he has none while loading the game.

5) When my game still worked I noticed that the fact that I used the PC to launch the game it made the mobile loading faster (with less "impossible connexions")

6) I tried to connect with a different IP address but the problem remained.

Another friend has exactly the same problems as I doconnexion issues (blocked at 10%) and impossibility to connect just after getting the reward of the "gold fever" quest) Could you please check if we have a common server?

https://www.facebook.com/gerardt.morris?fref=ufi

<p style="margin-top:6px;margin-bottom:6px;">CONCLUSION:

<p style="margin-top:6px;margin-bottom:6px;">Afetr all those different tests I didn't find any solution. Is it possible that that the problem comes from a failing server? Could you try to launch my game on your side in an attempt to reproduce the bug's conditions. Could you try to fix my problem or to use my account to try to fix the problem in a more global manner? I am ready to collaborate in any way you need to find a solution.

<p style="margin-top:6px;margin-bottom:6px;">Or maybe i'm blocked for hack!!!!!!if this is the case i don't understand!The only thing i do this is to use my market with 3000 friends...

<p style="margin-top:6px;margin-bottom:6px;">I begin DC 500 days ago!! VIP player!! 1st in global ranking!!!!! Is it normal?????" <ac_metadata title="Problem login at the game! blocked by Social point it&#039;s possible? IM NOT A HACKER!!!!"> </ac_metadata>