Board Thread:Newbie Questions/@comment-28194751-20160412182434/@comment-7135983-20160412215823

It happened to me. I had a year and a half playing it, and I had to reset the iPad. Downloaded Dragon City and all stats gone. Searched for a non-Facebook solution and none. So, I could not get everything back........ Another year and a half to play..........Worst is, that I got some dragons randomly, like a Pure Flame. So, I think your son will have to start over.