Board Thread:Game News/@comment-26478980-20150907015112/@comment-11879879-20150907233502

If you get that issue I've suppose you are playing on a mobile device and a Android one too. The game mobile version was and still is not fully implemented and many things was left behind for keep balance between app's size and performance. The issue in your case has a dual-based origing: FB based apps has to sync with your account at app's starting time ONLY and only once during the entire session. So the app is allowed to keep some pieces of info to be sended on next sync. Most times that is lost after device's restart or alikes. The 2nd is on DC app that is BASED on the FB-PC version and READS your account's basic info from that. But being a reduced-version, fails on "lesser" things but gem-costed ones as there is not a priority to be implemented under the actual and someway restrictive conditions developers' have to respect. That's why most updates caused more problems than imiprovements. And that was the standard for, at least, 7 last updates, so deactivate the auto-updating feature everywhere. And if that was the conditions, after the changes on Google's Play app for G+ linked accounts for most games including DC, things got worse. Keep the last working app's version as long as you can and avoid any unnecesary feature as G+ achievements, etc until you have a more "rich" account-based game's info, well recorded and sync-ed with servers.

In short: play on PC for a while, level-up, change the present and specific status of everything, habitats, dragons on habitats, get new ones, etc....and when changed, go could go back to mobile but backed-up for the future.

If by any chance, while on PC, that egg will give you ANY trouble big or not, sell it ASAP and carry one.

(And lucky you that only have that issue. On several regions there are most annoying ones. On my, app did no issue on running, and to keep the most data from session BUT all XP points you could achieved on it, resetting to ZERO on each logout. Luckly, PC platform gets most of them for inner stuff but all social related info, no.)  (Yeah!)